Thank you for choosing Web Saathi for your online learning needs. We appreciate your trust in our courses. Before you proceed with your purchase, please read our refund policy carefully.
We want you to be satisfied with your purchase. Refunds will be considered under the following circumstances:
a. Dissatisfaction with Course Content
If you are not satisfied with the course content and can demonstrate that you have completed the coursework as instructed, you may be eligible for a refund. Please contact our support team within [21 days] of the purchase date to initiate the refund process.
b. Technical Issues
If you encounter technical issues that prevent you from accessing the course material, and our support team is unable to resolve the issue within a reasonable timeframe, you may be eligible for a refund.
c. Duplicate Purchase
In the event of accidental duplicate purchases, please contact our support team immediately for assistance. Refunds for duplicate purchases will be granted upon verification.
To request a refund, please follow these steps:
Contact our support team at [firstname.lastname@example.org] with your order details and a brief explanation of the reason for the refund.
Our support team will review your request and respond within [3 business days] with further instructions.
If your refund is approved, the amount will be processed through the original payment method.
The following items are non-refundable:
Downloadable digital products once they have been accessed or downloaded.
Courses that have been completed or partially completed.
Any promotional items or bundled products included with the course.
If you have any questions about our refund policy, please contact us at:
Cooch Behar, WB-736169
Web Saathi reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website. Please check this page regularly for updates.